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RL TECHZONE
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RLT Service center

Repairs, Upgrades & Support

What can we help you with?

Pick a service to see its packages - each one lists exactly what is included, how long it takes and how long it is covered for.

  • Free diagnosis

    We find the fault and tell you what it takes to fix, before you commit.

  • Fixed quote first

    You approve the price up front. No surprise charges when you collect.

  • Warranty on every job

    Genuine parts and 30 days to 3 years of cover, depending on the package.

  • Same-day where we can

    Most common repairs are done the same day if the part is in stock.

About the RLT Service center

Even though many of the world’s leading IT hardware brands can be found in Sri Lanka, it could be a challenge to find a trusted service provider who could be entrusted with one’s machine, when it fails. RL TECHZONE (PVT) LTD Showroom fulfills this void for one of the world’s leading hardware brands. Being a business unit of RL TECHZONE (RLT) the pioneer IT solutions company having direct partnerships with many prestigious IT vendors, the RLT Service center combines the advantage of a vendor Service center with the trust and expertise of RLT built over 3 years. RLT Service center is fully geared to provide services on all models of desktops and Laptop supported. Aiming to be a one-stop-shop, the service center also provides consumables and accessories. Our clientele includes many professionals, students as well as small and medium scale businesses.

The Service center employs skilled repair technician who undertake both sub assembly level and chip level repairs.

Our service co-ordinators are lightly service driven and form the first level of customer facing. We are constantly improving our service levels through a customer feedback program that is in place.

Specialization is the key to providing lightly effective repairs with a click turnaround.

Service Zones

The Showrooms consists of a number of sections, each catering to different product categories handled by the SC Engineers. These include:

  • The Customer Delight Zone comprises of the main reception and waiting area.
  • The Consumable Spare Part Sales (Showrooms) - the one stop for genuine consumables Spare Part and reasonable prices.
  • The Desktop Zone which specializes in desktop repairs.
  • The Notebook Zone which specializes in notebook / laptop repairs.

Not sure which service you need?

Describe the problem and our technicians will tell you what it needs, what it costs and how long it takes - before you commit to anything.

Or visit our service centers in Matugama, Kalutara and Baduraliya

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